SEALTEAMNEXUS

Legal & Privacy Policy

1. Introduction 

Welcome to SealTeamNexus (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your information is handled responsibly. This Legal & Privacy Policy explains how we collect, use, and protect your personal and medical information when you use our website and services. By accessing or using our services, you agree to the terms outlined below.


2. Legal Disclaimer


2.1 No Guarantee of VA Claim Approval

Our services provide medical opinions in the form of Nexus Letters, but we do not guarantee that the VA will approve your claim. VA disability determinations depend on multiple factors, and approval is at the discretion of the VA.

2.2 Not a Law Firm or Legal Service

We are not attorneys or accredited VA representatives. We do not provide legal advice or represent clients in VA disability claims or appeals. We recommend consulting a VA-accredited attorney or VSO for legal assistance.

2.3 Medical Opinion, Not Treatment

Our Nexus Letters are based on medical record reviews and professional medical opinions. We do not provide medical treatment, diagnoses, prescriptions, or emergency care through this service. If you require medical care, consult a licensed healthcare provider.

2.4 User Responsibility

It is your responsibility to provide accurate and complete information when submitting records for review. We are not liable for errors, omissions, or misstatements in the information provided.


3. HIPAA Compliance & Privacy Policy

3.1 Compliance with HIPAA

We take the security and confidentiality of your medical information seriously. While we are not a healthcare provider under HIPAA, we voluntarily follow Health Insurance Portability and Accountability Act (HIPAA) standards to protect your sensitive medical data.

3.2 Protected Health Information (PHI) We Collect

When you use our services, we may collect and store Protected Health Information (PHI), including:

  • Medical Records & VA Documents submitted for Nexus Letter preparation.
  • Diagnosis and Treatment History relevant to your VA disability claim.
  • Other Health-Related Information required to establish a service connection.

3.3 How We Use Your PHI

We use your PHI to:

  • Review medical records and provide Nexus Letters.
  • Support medical opinions with evidence-based research.
  • Communicate with you regarding your Nexus Letter and VA claim process.
  • Comply with legal and ethical standards.

We do not use your PHI for marketing purposes, nor do we sell or share your data with unauthorized third parties.

3.4 How We Protect Your PHI

We have implemented HIPAA-aligned security measures to protect your medical records and personal data, including:
✅ Encrypted Data Storage – All medical records are stored securely using industry-standard encryption.
✅ Restricted Access – Only authorized personnel can access PHI, on a need-to-know basis.
✅ Secure Communication – We use encrypted email and secure document transfer to protect your sensitive information.
✅ Data Retention Policy – Medical records are retained only for as long as necessary and securely deleted thereafter.

Despite these safeguards, no online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security in cases of cyberattacks or data breaches beyond our control.

3.5 Your Rights Under HIPAA

You have the right to:

  • Request Access to Your PHI – You can request a copy of the records we have on file.
  • Request Correction of PHI – If you believe any information is inaccurate, you may request corrections.
  • Request Deletion of PHI – You may request the removal of your medical records after service completion, subject to legal retention requirements.
  • Restrict Use & Disclosure – You may request limitations on how we use your PHI, though this may impact our ability to provide services.

To exercise these rights, contact us at [Your Contact Email].


4. Third-Party Payment Processing

We use secure third-party payment processors (e.g., PayPal, Stripe) to handle transactions. We do not store or process your credit card information directly.


5. Refund & Cancellation Policy

  • Refunds: Due to the nature of our service, all sales are final once work on a Nexus Letter has begun. Refunds may be considered only if no work has been performed at the time of cancellation.
  • Cancellations: Clients may request to cancel their service before work begins. Contact us as soon as possible if you need to cancel your request.


6. Cookies & Website Tracking

We may use cookies or tracking technologies to analyze website traffic and improve user experience. You can disable cookies through your browser settings.


7. Changes to This Policy

We may update this Legal & Privacy Policy at any time. Changes will be posted on this page with the effective date updated accordingly.


8. Contact Information

If you have any questions about this policy or wish to exercise your privacy rights, please contact us:

📧 Email: sealteamnexus.25@gmail.com
📍 Address: 800 N, Rainbow Blvd, Ste 208, Las Vegas, NV, 89107

 

9. Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Seal Team Nexus, from 7604129926 regarding account notifications, customer care, delivery notifications.

SMS is not HIPAA compliant.

Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at (844) 786-3987 or sealteamnexus.25@gmail.com.

Mobile opt-in information is never shared with third parties.

 
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